Returns & Exchanges
At Concord Pet Foods & Supplies, we want you and your pet to be completely satisfied with your fashion accessories and apparel. If your purchase isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the products are unworn and free of pet hair or odor.
Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing